OFFICE 365 – AUTHENTIFICATION
By setting up Multi-Factor Authentication, you add an extra layer of security to your Microsoft 365 account sign-in. For example, you first enter your password and, when prompted, you also type a dynamically generated verification code provided by an authenticator app or sent to your phone.
To set up the Microsoft Authenticator app
- Sign in to your work or school account and then go to your My Account portal.
Or visit www.office.com and login using your NATION email and password.
Click on your initials in the top right corner and select “View Account” from the dropdown menu
2. Select Security info in the left menu or by using the link in the Security info pane. If you have already registered, you’ll be prompted for two-factor verification. Then, select Add method in the Security info pane.
3. On the Add a method page, select Authenticator app from the list, and then select Add.
4. On the Start by getting the app page, select Download now to download and install the Microsoft Authenticator app on your mobile device, and then select Next. For more information about how to download and install the app, see Download and install the Microsoft Authenticator app.
Note: Remain on the Set up your account page while you set up the Microsoft Authenticator app on your mobile device.
Microsoft Authenticator app
Note: The first time you set up the Microsoft Authenticator app, you might receive a prompt asking whether to allow the app to access your camera (iOS) or to allow the app to take pictures and record video (Android). You must select Allow so the authenticator app can access your camera to take a picture of the QR code in the next step. If you don’t allow the camera, you can still set up the authenticator app, but you’ll need to add the code information manually. For information about how to add the code manually, see see Manually add an account to the app.
Step 2. Open the Microsoft Authenticator app, select to allow notifications (if prompted), select Add account from the Customize and control icon on the upper-right, and then select Work or school account.
Return to the Set up your account page on your computer, and then select Next. The Scan the QR code page appears.
Scan the provided code with the Microsoft Authenticator app QR code reader, which appeared on your mobile device after you created your work account in Step 2 in Microsoft Authenticator App section.
The authenticator app should successfully add your work account without requiring any additional information from you. However, if the QR code reader can’t read the code, you can select Can’t scan the QR code and manually enter the code and URL into the Microsoft Authenticator app.
How to Scan QR code
Lift the mobile device so that the QR code on your computer screen sits inside the Scan QR code camera square.
As soon as the Authenticator app has scanned the QR code the following screen will appear on the computer screen. Set up button is greyed out and the Next button is highlighted.
Check the – Receive notifications for verification, button.
Add you mobile number
IMPORTANT STEP: Save the App Password
Select Next on the Scan the QR code page on your computer. A notification is sent to the Microsoft Authenticator app on your mobile device, to test your account.
When next you you will be prompted to Authenticate with your mobile device.
Additional security info methods
You have additional options for how your organization contacts you to verify your identity, based on what’s you’re trying to do. The options include:
Mobile device text: Enter your mobile device number and get a text a code you’ll use for two-step verification or password reset. For step-by-step instructions about how to verify your identity with a text message (SMS), see Set up security info to use text messaging (SMS).
Mobile device or work phone call: Enter your mobile device number and get a phone call for two-step verification or password reset. For step-by-step instructions about how to verify your identity with a phone number, see Set up security info to use phone calls.
Security key: Register your Microsoft-compatible security key and use it along with a PIN for two-step verification or password reset. For step-by-step instructions about how to verify your identity with a security key, see Set up security info to use a security key.
Email address: Enter your work or school email address to get an email for password reset. This option isn’t available for two-step verification. For step-by-step instructions about how to set up your email, see Set up security info to use email.
Security questions: Answer some security questions created by your administrator for your organization. This option is only available for password reset and not for two-step verification. For step-by-step instructions about how to set up your security questions, see the Set up security info to use security questions article.
Note: If some of these options are missing, it’s most likely because your organization doesn’t allow those methods. If this is the case, you’ll need to choose an available method or contact your administrator for more help.