HELLO
IT DEPARTMENT.

WHAT TO DO IF TECHNICIANS ARE UNAVAILABLE.

PANIC

NO DON'T PANIC - THIS IS A HANDY RESOURCE OF TECHY HOW TO'S.

Office 365 Authentication setup.

By setting up Multi-Factor Authentication, you add an extra layer of security to your Microsoft 365 account sign-in. For example, you first enter your password and, when prompted, you also type a dynamically generated verification code provided by an authenticator app or sent to your phone.

VPN setup.

virtual private network, or VPN, is an encrypted connection over the Internet from a device to a network. This allows you to conduct work remotely. You can connect to Adelaide or Canberra server when configured correctly.